We already have actions available to uninstall the client and repair the client. However, what if you want to do a complete, fresh reinstall of the client? This post will cover how to leverage the Recast Builder to create and run the installer using the Recast Agent and Agent Gateway. 

The first step is to create a PowerShell script block that will force the reinstall of the client: 

The code below will force the reinstall of the ConfigMgr client; copy and paste into your code editor as we will need to make changes before adding it in as a Recast Builder Action. 

<#  
.SYNOPSIS  
Force SCCM Client Reinstallation 
.DESCRIPTION  
This script will check to see if the device is on the local intranet or on the internet  
to determine the best method of installing the client and then force out a reinstall of the client 
You can see how to install the client through the CMG from this article:  
https://learn.microsoft.com/en-us/mem/configmgr/core/clients/deploy/deploy-clients-cmg-azure 
.LINK 
#>  
 
# Function to test to see if the device is on the Internet or Intranet 
Function Get-CMGStatus { 
    <# 
    .SYNOPSIS 
    Queries SCCM connection type to determine if the PC is connected to a CMG 
    #> 
    $ClientInfo = Get-WmiObject -namespace rootccm -Class ClientInfo 
    If($ClientInfo.InInternet) { 
        Return $True 
    } 
    Else {   
        Return $False 
    } 
} 
 
# Variable Declarations  
$CloudMP = 'https://CONTOSO.CLOUDAPP.NET/CCM_Proxy_MutualAuth/72186325152220500' # Source Management Point 
$CloudCCMHOSTNAME = 'CONTOSO.CLOUDAPP.NET/CCM_Proxy_MutualAuth/72186325152220500' # Internet Based Management Point 
$SiteCode = 'ABC' # Site Code 
$SMSMP = 'https://mp1.contoso.com' # Initial Management Point 
$AADTenantID = 'daf4a1c2-3a0c-401b-966f-0b855d3abd1a' # Entra AD Tenant Identifier 
$AADClientAppID = '7506ee10-f7ec-415a-b415-cd3d58790d97' # Entra AD Client App Identifier 
$AADResourceURI = 'https://contososerver' # Entra ID Server App Identifier 
 
# Perform installation depending on result from Get-CMGStatus 
If ($(Get-CMGStatus)) { 
    Start-Process -FilePath 'c:windowsccmsetupccmsetup.exe' -ArgumentList  "/nocrlcheck /forceinstall /mp:$CloudMP CCMHOSTNAME=$CloudCCMHOSTNAME SMSSITECODE=$SiteCode SMSMP=$SMSMP AADTENANTID=$AADTenantID AADCLIENTAPPID=$AADClientAppID AADRESOURCEURI=$AADResourceURI" -Wait 
} else { 
    Start-Process -FilePath 'c:windowsccmsetupccmsetup.exe' -ArgumentList "/forceinstall /mp:$SMSMP SMSSITECODE=$SiteCode" -Wait 
} 

Next, open your ConfigMgr console and navigate to Administration < Cloud Services < Cloud Attach and then open the properties for CoMgmtSettingsProd and view the Enablement tab.

Here you will find the correct server name within the quotations with the value for the $CloudMP and $CloudCCMHOSTNAME; these are the same values. You will use this in your PowerShell script. 

Log into the Entra Admin Portal and retrieve the following values for the enterprise application for your ConfigMgr CMG service: 

• AAD Tenant ID 
• AAD Application ID (Client ID) 
• AAD Resource ID 

as shown in the example PowerShell script. 

In the PowerShell script, replace out the variable values as specified in the script: 

• $CloudMP and $CloudCCMHOSTNAME = Value retrieved from CoMgmtSettings in Step 2 
• $SiteCode = your site code 
• $SMSMP = your on-prem management point 
• $AADTenantID = Your Entra Admin Tenant value 
• $AADClientAppID = The client ID for your ConfigMgr CMG Service Enterprise App 
• $AADResourceURI = The uri for your ConfigMgr CMG Service Enterprise App

Create Recast Builder Action

The next step is to create that action in the Recast Builder. From within the ConfigMgr Console, Navigate to Assets and Compliance < Overview < Devices and right-click on any device and then choose Recast Automation < Recast Builder. 

Click the Plus sign for a New Action.

Click the Start Node in the Builder Window and in the area below. Give it a name that you will recognize.

In the right-hand pane, expand out the PowerShell area and drag in the “Run PowerShell Script Block” Building block.

To draw the arrow, click and drag from the circle on the starting node and point to the new node that you added for the PowerShell script block.

While the arrow is highlighted, look down in the box in the bottom left and you will see some parameters. Select the Script parameters and copy and paste your code into this box.

Save your new action.

Time to Test Automation of ConfigMgr Client Force Reinstall

• Select a device from within your ConfigMgr Console and then right-click on it and then click Recast Automation < Recast Runner. 
• Select your newly created Action and click Next. 
• From here you can Run Immediately or you can Schedule it and then Click Finish. 

Please test this Action and let us know the results. 

Final Thoughts on Automating ConfigMgr Client Reinstallation 

Automating the force reinstall of ConfigMgr clients is not just about saving time; it’s about enhancing your IT infrastructure’s resilience and reliability. By leveraging the steps outlined, you can ensure that your ConfigMgr clients are always running optimally.

Note: The ability to automate the force reinstall of ConfigMgr clients using Recast Builder is just the beginning. Explore Builder and Runner further to unlock the full potential of your endpoint management capabilities. 

The post How to Use Recast Builder to Automate the Force Reinstall of ConfigMgr Clients appeared first on Recast Software.

C$ and Collecting Log Files on a Remote Device 

In our previous Right Click Tools Tips & Tricks post, we showed you how to kill a running process and clear out orphaned cache. At the end of that post, we introduced the ability to browse the location of the orphaned content using C$.  

In this post, we’ll show you how to save time when troubleshooting by opening the Client Log File Folder, C$, and the Client Installation Log Folder on a remote device. 

Connect to C$ 

The Connect to C$ tool opens the client’s C drive in a local Window Explorer window. As long as the hidden admin share remains enabled and the user logged into the Configuration Manager has the needed permissions, the process of connecting to C$ is straightforward. There’s just one step in this process. 

Here’s how:   

1. From the Assets and Compliance Workspace, click on the Devices node.  
2. Right click on a device⟶ Right Click Tools⟶ Console Tools⟶ Connect to C$ 

Client Log File Folder 

This tool can be run on single devices or multi-selected device groups. It completes this action via Remote WMI and Filesystem and requires the same permissions as the Connect to C$ action. 

Here’s how to open the client log file folder:   

1. From the Assets and Compliance Workspace, right click on the Devices node.  
2. Right click on a device⟶ Right Click Tools⟶ Client Tools⟶ Open Client Log File Folder 

Client Installation Log File Folder 

This tool completes the action via Filesystem. It will allow a Configuration Manager console user to open the file location of the client install log on a remote machine. 

Here’s how:   

1. From the Assets and Compliance Workspace, right click on the Devices node.  
2. Right click on a device⟶ Right Click Tools⟶ Client Tools⟶ Open Client Installation Log File Folder 

Note about Permissions: 

These actions use the credentials of the user signed into Configuration Manager. That user requires permission to browse the C$ Share on the remote device, which typically means that the user requires administrator permissions on the remote device. Permissions cannot be elevated with Recast Agent or Recast Proxy. 

This is the case even if using Recast Management Server with a service account because this action launches an application outside of Recast. If the user does not have permission, a prompt will open asking for a username and password to try to successfully connect to the remote device. 

Please see our technical documentation for more information: 

• Connect to C$ 
• Open Client Log File Folder 
• Open Client Installation Log File Folder 

Additional Right Click Tools Posts

• Tips and Tricks – How to Delete User Profiles in ConfigMgr
• Tips and Tricks – Clear Orphaned Cache and Kill a Running Process with Ease
• Right Click Tools Client: Community Tools

The post Tips and Tricks: C$ and Collecting Log Files on a Remote Device  appeared first on Recast Software.

Automating repetitive tasks allows SysAdmins to get back to the vital work on their plates. Make life easier with the Right Click Tools automation platform, Builder. Builder enables you to create custom actions that automate an endless combination of tasks.  

Custom Workflow Automation at your Fingertips 

Right Click Tools includes a complete workflow automation suite that lives right within your ConfigMgr console. The Builder tool, for one, is a framework for creating your own Right Click Tools. It has all the Right Click Tools actions available at your fingertips. While learning scripting languages can be a long and painful journey, Builder eases the burden of learning syntax or keeping code perfectly tidy. Builder enables this by functioning as a visual automation creation tool. You can see your full flow graphically and customize all of the parameters.  

However, if you have some scripting knowledge under your belt, you can also merge the Right Click Tools actions with custom PowerShell scripts.  

What can be customized with Builder? You can fully customize everything from input parameters, conditional responses, loopback steps, and more — over 450+ Right Click Tools actions across dozens of categories. Any of the automations that you build can be saved and shared with other Right Click Tools users, or you can even import them into other environments that you manage (looking at you, Managed Service Providers). Whether you need to run the automation right now or on a schedule, Recast Software has you covered.  

Where to Start your Automation Journey

The sheer number of actions that you can utilize to create automations in Builder can be intimidating at first. That is why we created templates to help you get started on your automation journey. The pre-built templates take care of some common issues you may be looking to automate away, like decommissioning old user accounts or restarting a device with a reboot pending. You can also build off of the templates.  

Templates also help you understand how the flows work, as you can visualize the entire flow when viewing the template. Check out and download the templates here to get a head start in your automation journey. 

Right Click Tools Runner  

Now that you have created your shiny new workflow automation in Builder, how do you run it? That is where Runner comes into play. You build your automation in Builder and run it with Runner.  

Once your automation is set up to your liking, you can run Runner against the appropriate object—whether it be a device, user, or collection—and kick off your action.  

You will also get the option to schedule the action if needed. This can be a great way to run certain automations that should only be run after hours. Perhaps you need to restart all devices that are pending a reboot. You could run that action against a collection and schedule it to run after hours so that any devices that are currently pending a reboot will restart without any downtime for your end users.  

Runner and Builder in Action 

Now let’s dive into a quick example of how we can build our own custom automation to add or remove an account from the local administrator group. Luckily, we can use these actions at scale just like the other Right Click Tools so if we need to mass remove an account, we can knock it out across multiple devices at a time.

On the left you have a list of the Custom Actions you’ve created. The Middle area is your “Work Board”.  You start with a single “Starting Point”, where you can create parameters, and pick the output you want to display.  The Right side contains the list of actions you can choose from.  Find the one you’re looking for, drag it from the options pane to the work board, draw your arrow and apply the parameters.  No code needed.  If you’re familiar with the Right Click Tools, then you’re already part way there.

Here are a couple examples. While these are simple, it does give you a glimpse of the possibilities.   Example 1 is a tool that will Add a user to a local group or Remove a user from a local group. We’ve set the default local group as administrators.  Scenario, you need to grant someone local admin rights on a workstation (or group of), for a manual software install.  Then when they are done, you want to remove them again.

We created a new Builder Template, drag the “Add Local Group Member” Action onto the board, then drag an arrow from the Start Node to the Add Local Group Member action.  When you click on the Arrow, it turns blue, so you know it’s the active object and shows you the required information that needs to be provided.  This means this information will need to be created on the Start Node.  Let’s create Parameters that the Right Click Tool Admin User will provide as input.

So we’ve added an Input Parameter, type string and called it Member Name, we’ll repeat this process for the other required fields.  For the next two fields, I’ll also add default values, since most of the time, they will probably be what you want to input anyway.

Ok, now that we’ve made our input parameters, it’s time to map them.

Once you click on the Arrow, it will turn blue and show the list of Required Input Parameters. Click the Required Parameter (in this case Computer Name) and match it to the Available Parameters. Now that we have that done, lets finish connecting the Parameters.

Alright, at this point, we have our parameters all mapped and this tool Should work… so let’s try it out!

On our test machine PC03, let’s see who is in the Local Admin Group:

From the Console, Right Click -> RCT Runner

Then click Finish and see what happens. Looks like it worked!

And guess what, the Dialog didn’t lie. The Machine shows the account was added to the Administrators Group:

‍Ok, so now we confirm that part work, let’s go back and add the “Remove” feature.

We added the “Remove Local Group Member” and added the “Arrow” to connect the Start Action to the Remove action. The setup is the same as the “Add Local Group Member”, it requires the same parameters.  But now we need a way to let the Runner know which “Path” to take, Add or Remove. So we’ve added a Boolean (Check Box) to the form and named it accordingly. Then we just have to set the conditions on each action. Run “Add” if Checked, Run “Remove” if UnChecked.

Ok, now let’s run it again, but this time we use it to remove the account.

Oh good. It worked.

Double checking the computer. Yep, garytown is now removed from administrators:

And Confirmed it works on entire collection, as long as the machines are on:

As we just demonstrated, RCT Builder has potential for you to automate tasks, or create new actions that might be unique to your environment.

Learn more about endpoint management software and Right Click Tools automation.

The post Automation Simplified with Recast Software appeared first on Recast Software.

Clear Orphaned Cache and Kill a Running Process with Ease

A slow-running computer is more than a minor annoyance—it’s a productivity roadblock. Common culprits behind this sluggish performance include overburdened system memory, processor-heavy applications running in the background, and fragmented or excessive cache data taking up valuable disk space. These issues require immediate attention and a reliable, efficient solution. Here are two Right Click Tools Enterprise features that often help address an end user’s device running slowly. We’ll start by checking their Running Processes and kill a process on a remote device. Then, we will also clear out some orphaned cache using the Client Information tool.  

Running Processes 

An end user called into your help desk due to a significant lag. Using remote WMI, this tool will list all the running processes on a device. After launching the tool, use the column headers to sort the data by Working Set Memory. Visit this link to access more technical information on. Let’s start by seeing what process is consuming significant memory and kill that process if needed.  

How to Kill a Running Process:   

1. Starting in the Assets & Compliance Workspace, open the device node. 

2. Right click on the Device⟶ Right Click Tools⟶ Console Tools⟶ Running Processes 

3. Right click on the Process⟶ Kill Process. 

4.  Click Yes to confirm that you want to kill the selected running process. 

Clearing out Orphaned Cache 

If the user’s device is slow due to low disk space, we can clear out orphaned cache by using the Right Click Tools Client Information tool. The Client Information tool can be run on a single device or on a device collection. For this example, we’ll launch the Client Information tool on a single device. The Client Information – Cache Details tab shows the content that currently exists in the cache. The table displays the content name (or Orphaned Content, if the original no longer exists in ConfigMgr). Selecting an item in the cache allows you to delete the content or browse to the content location. 

How to Clear Orphaned Cache:   

1. Starting in the Assets & Compliance Workspace, open the device node. 

2. Right click on the Device⟶ Right Click Tools⟶ Client Tools⟶ Client Information 

3. Click on the Cache Details tab. Be patient while this loads. It can take a while because it must check multiple places to make sure that content is not being used. 

4. Select the orphaned content to delete by placing a check in the box. 

5. Click Delete Content. 

Bonus Tip

Click on Browse Location to open the hidden admin share (C$).

More on C$ in our next Right Click Tools Tips & Tricks. 

Check and Check: Clear Orphaned Cache and Kill a Running Process

Please see our technical documentation to view the permission necessary to run these Right Click Tools actions. 

1. Running Processes 
2. Client Information 
3. Connect to C$ 

From effortlessly clearing orphaned cache to seamlessly managing running processes, our tools empower you to optimize device performance across your network, ensuring your team’s work is as swift and uninterrupted.   

Learn how to Better Manage Users in Recast Academy

Take the Recast Academy User Management Course to learn more about using Right Click Tools to manage users in your environment.

Want to maximize what Right Click Tools provides for your environment? Start you training journey here to ensure you’re utilizing Right Click Tools Enterprise fully.

Additional Right Click Tools Posts

• Tips and Tricks – How to Delete User Profiles in ConfigMgr
• Right Click Tools Client: Community Tools

The post Tips and Tricks: Clear Orphaned Cache and Kill a Running Process with Ease appeared first on Recast Software.

Let’s look at how to set up and use Kiosk Manager, a slick Right Click Tools feature.

Set Up Kiosk Manager Template

First, create a Profile using “Manage Profile”.

For this example, lets display all of the options.

Apply to a Machine

Now that we have a Template, let’s apply it to a machine and see what happens. Right click on the machine, and go to “Apply Profile”.

So we apply the Library Profile, Deploy it Immediately, and it will reboot the machines to apply, which is also a good reason to schedule it.

After the reboot, the machine performs the auto-logon with the account information provided. It then launches the replacement shell, in this case, Chrome.  

So, it had some of the desired effects, but since we’re using the whitelist, it only shows the content of the items added to that list. Apparently many of the graphics are hosted under a different domain name. Open “Developer Mode” in Chrome, and grab the other URLs that are needed, and an update to the WhiteList Tab in the Template.

After you make a change to the template, you have to RE-Apply it.

Now the machine will apply the updated template, reboot, and have your changes applied.

Kiosk Manager Active

There we go, that looks better. Auto Logon to Chrome Browser with the Default Website set to RecastSoftware.com and the user is blocked from making modifications. If the Kiosk is left unattended for 30 minutes, it reboots to a fresh state.

To get the most out of Kiosk Manager, leverage GPO to set lock screen settings, power options, and other control features.  

Learn more about Right Click Tools here or reach out to our team today to discuss your specific environment and needs.

Additional Kiosk Manager Posts

• Top Use Cases for Locking Down Devices in ConfigMgr (Using Kiosk Manager)
• Customer Q&A: Lock Down Computer Labs for State Testing
• How to Create Digital Signage Players in ConfigMgr (using Right Click Tools)
• Recast Kiosk Deployment via Task Sequence

Right Click Tools Enterprise is loved and trusted by thousands.

96% of our customers keep coming back and renewing because Right Click Tools is essential to amplifying the power of ConfigMgr.

Get Custom Pricing

The post Kiosk Manager in Right Click Tools appeared first on Recast Software.

Right Click Tools Community enables tens of thousands of SysAdmins to use ConfigMgr with ease and convenience. Tasks that used to take hours are now actioned at the (right) click of a button. Customers consistently state: 

“Since we started to use Right Click Tools, our work with SCCM (ConfigMgr) is much easier. . . . once you start using RCT, it’s practically impossible to work without them.” 

“Having worked with SCCM/ConfigMgr for around 7 years, I can’t imagine trying to carry out my role without having Right Click Tools installed.” 

The catch? Right Click Tools Community, the free version, requires admin rights to function. This puts IT leadership and CISOs in a quandary over security. 

Thankfully, Recast Management Server (RMS) to the rescue! Recast Management Server (RMS), a Right Click Tools Enterprise feature, powerfully blends functionality and security. Let’s take a closer look at Recast Management Server, the solution to power up Right Click Tools and harden your IT security.

The Hurdles of Admin Rights 

Admin rights come with their own set of challenges and security risks. According to a 2021 survey by Centrify, 53% of those breached suffered privileged credentials theft within their enterprises.  

Within the Microsoft ecosystem specifically, restricting access to admin rights would have prevented 94% of critical vulnerability breaches within Microsoft software. These statistics are precisely why many IT leaders are hesitant to grant admin permissions broadly within their teams. 

A Win-Win: Recast Management Server (RMS) 

Recast Management Server (RMS) is a feature available with Right Click Tools Enterprise and serves as a centralized web interface that integrates with Right Click Tools, Endpoint Insights, and Privilege Manager, enabling you to use these powerful tools without the need for admin rights. 

Security Controls 

With RMS, you can provide Active Directory users or groups with access to right-click actions comparable to the roles given to them in ConfigMgr. Need to let a help desk user retrieve a BitLocker recovery key but not reset it? RMS has you covered. 

Custom Routing and Configurations 

RMS enables you to control your routes, allowing you to determine which Recast Proxy to use for specific actions. You can even configure routes for access to devices over the ConfigMgr Fast Channel. 

Monitoring and Visibility 

Keep tabs on your Recast Agents and Recast Proxies through RMS. You can also audit all of the actions your SysAdmins take. This added layer of visibility ensures you are always in control of your enterprise infrastructure. 

A Clarion Call to Managers

IT Managers, if you are looking to empower your SysAdmins while keeping your IT environment secure, Right Click Tools Enterprise achieves both goals. You will gain both the robust features of Right Click Tools Enterprise and the added security layer provided by Recast Management Server. 

Save time, reduce risk, and bring efficiency to your IT operations—invest in Right Click Tools Enterprise. 

More about Right Click Tools 

Right Click Tools is the most powerful ConfigMgr plugin on the market today. 70,000 SysAdmins globally utilize Right Click Tools Community every month. With Right Click Tools Enterprise, SysAdmins save countless hours managing endpoints within ConfigMgr by automating tedious and error-prone tasks. 

Here’s what makes Right Click Tools the go-to solution for SysAdmins: 

• Efficiency: Quickly automate tasks to save time and reduce errors. 
• Compliance: Ensure encryption standards, software updates, and privileged access are all up to code. 
• Intelligence: Surface crucial information about your enterprise systems to identify and remediate vulnerabilities. 

Reach out here to learn how Right Click Tools Enterprise and Recast’s complete product suite can help solve core visibility and security issues you face today. 

Additional Resources

Recast Management Server

• Why You Need Recast Management Server

Admin Rights

• Removing Admin Rights Hardens your Environment
• 2 Core Rules of Zero Trust with Sami Laiho
• The Principle of Least Privilege
• Principle of Least Privilege: #1 Solution for Security
• How I Learned to Stop Worrying and Love Zero Trust

Right Click Tools Enterprise is loved and trusted by thousands.

96% of our customers keep coming back and renewing because Right Click Tools is essential to amplifying the power of ConfigMgr.

Get Custom Pricing

The post Why Right Click Tools Enterprise is a Must-Have for CISOs and SysAdmins appeared first on Recast Software.

About Scripps

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of 61 stations in 41 markets. The Scripps Networks reach nearly every American through the national news outlets Court TV and Scripps News and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps runs an award-winning investigative reporting newsroom in Washington, D.C., and is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps has held for decades to the motto, “Give light and the people will find their own way.”

An Extensive Infrastructure, Skillfully Managed

With endpoints spread from coast to coast, managing the extensive infrastructure at Scripps was no easy task. Their network was composed of thousands of endpoints managed using both Microsoft ConfigMgr and Intune.

Enter David Taylor, a solutions architect and tech veteran with three decades of industry experience. David sought to upgrade Scripps’ endpoint management approach. He identified the need for a solution that would help automate the endpoint management process from beginning to end, and Right Click Tools provided the answer.

Advocating for Right Click Tools

David proposed the idea of purchasing the Enterprise version of Right Click Tools to the Senior Director of Desktop Management at Scripps. His argument was straightforward: Right Click Tools could be a game-changer for their organization. The software not only had Bitlocker recovery built-in—a feature they clearly needed as their local IT teams were struggling with recovery keys—but it also offered numerous other features that enhanced control and visibility over their endpoints.

Scripps acquired the full suite of Right Click Tools, integrated it with ConfigMgr, and began seeing immediate results.

The Impact of Right Click Tools

When first implementing Right Click Tools, the immediate focus was to manage Bitlocker recovery keys efficiently. However, as David and his team delved deeper into the software’s capabilities, they discovered a wealth of features that greatly simplified many of their daily operations.

David quickly found client actions, machine policy retrieval cycles, and Remote Software Center to be big timesavers. He used these tools on a daily basis to streamline processes, reduce time spent on manual tasks, and ensure clear visibility over their endpoint infrastructure.

Right Click Tools Enterprise is loved and trusted by thousands.

96% of our customers keep coming back and renewing because Right Click Tools is essential to amplifying the power of ConfigMgr.

Get Custom Pricing

Training and Adoption

To ensure the wider adoption of Right Click Tools across the company, David undertook the responsibility of training his team members. Initially, this was a one-on-one process, but because they managed dozens of geographically disperse stations, David decided to automate this process as well. He invested in recording software, created his own training courses and videos, and posted them on SharePoint for team members to access at their convenience.

With the new launch of the Recast Academy and Right Click Tools Certification, David is exploring ways to marry Recast’s new training tools into his current, bespoke training courses.

The Way Forward

David is a firm believer in the mantra, “automate or die.” In his view, automation is not just about improving efficiency or saving time—it’s about survival in the fast-paced world of technology. By implementing Right Click Tools, Scripps has taken a significant step towards that goal.

In the dynamic world of digital media, managing your technology well helps enable broader success. For Scripps, Right Click Tools has proven to be an invaluable asset, providing robust endpoint management capabilities and driving their mission towards automation. With the ease and efficiency brought by Right Click Tools, Scripps is better positioned to handle the digital challenges that come their way.

Learn more about what Right Click Tools Enterprise can do for your organization. Book a call with our team.

The post A Digital Evolution: How The E.W. Scripps Company Advanced with Right Click Tools appeared first on Recast Software.

Our goal is to elevate your knowledge and skills, helping you to exploit the full potential of Right Click Tools and leverage it to enhance your IT operations. This certification serves as an opportunity for professionals to demonstrate their expertise, proficiency, and commitment in managing and optimizing IT environments using our Right Click Tools toolset. 

Master the Power of Right Click Tools 

The Right Click Tools Certificate program consists of a series of engaging, in-depth courses. We cover everything from an exploration of advanced functionalities to mastery of effective workflows. The certification aims to equip you with a solid understanding of Right Click Tools, enabling you to streamline your processes and optimize your workflow. 

Whether you’re a novice just starting out or an experienced professional looking to augment your skills, these courses offer rich, practical insights that will boost your effectiveness within the ConfigMgr environment. 

Earn Your “Right Click Tools Certified” Title 

Once you have successfully completed the course series, you will have the opportunity to showcase your newfound knowledge by taking a challenging certification exam. Achieving a passing score will earn you the title of “Right Click Tools Certified.” As a certified professional, you’ll be able to showcase your certification on LinkedIn, enhancing your professional profile and demonstrating your technical expertise to potential employers and colleagues. 

Patch your apps on the go.

Select and manage applications from a web-based portal with Application Manager.t

Get Custom Pricingt

Start Your Journey with Recast Academy 

This exciting certification program comes on the heels of our recent launch of Recast Academy, our learning platform for Enterprise customers. The platform’s initial courses focus on Right Click Tools Enterprise, allowing users to comprehend the vital features and functionality of our platform. 

With Recast Academy and the new Right Click Tools Certification, we’re investing in your success. We’re dedicated to empowering IT teams to improve their efficiency within the ConfigMgr / SCCM environment, and these educational resources are an important part of that mission. 

Don’t miss out on this opportunity to elevate your skills, improve your efficiency, and earn recognition for your expertise. Enroll today and become a certified expert in Right Click Tools with Recast Software! 

The post Become a Certified Expert with Our New Right Click Tools Certification  appeared first on Recast Software.

Tip 1: Reset a User’s Password in Under 30 Seconds

There’s a fast way to change a password. Here’s How:

1. From the Users Node in the Assets & Compliance Workspace, right click on the User.

2. Navigate to Right Click Tools⟶ Change Password

3. Type in the new password, confirm the password, and unlock the user account (if needed). Click Change Password.

Visit the User Management Help Center page to review technical documentation, check the required permissions, and learn about other User Management tools.

Learn how to Better Manage Users in Recast Academy

Take the Recast Academy User Management Course to learn more about using Right Click Tools to manage users in your environment.

Want to maximize what Right Click Tools provides for your environment? Start you training journey here to ensure you’re utilizing Right Click Tools Enterprise fully.

Other Right Click Tools Posts

• Tips and Tricks – How to Delete User Profiles in ConfigMgr
• Right Click Tools Client: Community Tools

The post Tips and Tricks: Reset a User’s Password in Under 30 Seconds appeared first on Recast Software.

An Agent Gateway is an on-premises component that serves as a bridge between your Recast Management Server (RMS) and your Recast Agents. It allows you to manage your endpoints at scale by providing a secure communications path for agent authentication, authorization, and licensing, directing Recast actions to agents, extending agent connectivity to the internet, and connecting agents with other Recast components. 

One of the notable highlights of the Agent Gateway is its ability to connect internet-enabled devices that are not on your local network. This eliminates the need for a Cloud Management Gateway (CMG), allowing you to execute Recast actions against these devices with ease. And if you’re worried about the number of agents you can connect, there’s great news – you can add as many Agent Gateways as you like, effectively removing any limit to the number of agents that can connect to your Recast Management Server (RMS). 

Why Agent Gateways instead of Fast Channel? 

Why would you opt for Agent Gateways over the traditional method of Fast Channel via CMG? Agent Gateways offer faster executions of Right Click Tools actions against internet-connected devices compared to the Fast Channel. This optimization means quicker response times and enhanced productivity for your IT team. 

A Brief History of Off-Premises Endpoint Connectivity 

Let’s step back to the landscape before Right Click Tools. Traditionally, admins had to set up a CMG to manage devices over the Fast Channel. However, this process was inherently limited by the lack of built-in tools in ConfigMgr, making device management a labor-intensive and inefficient process. 

The introduction of Right Click Tools brought some respite. Admins could utilize most of the Right Click Tools on their off-site devices connected over the Fast Channel. However, the process of running these actions over the Fast Channel remained slower than desired.  

Moreover, before Version 5.0, all Recast Agents connected directly to the Recast Management Server (RMS). This created a potential bottleneck, especially in environments with a large number of endpoints, leading to decreased system efficiency. 

With the release of Recast Version 5.0, you now have the power to connect Recast Agents to an Agent Gateway, which in turn connects back to the RMS. This additional layer enhances performance while also ensuring you can scale up your operations without worrying about limits. You can add multiple Agent Gateways that connect back to the RMS, efficiently eliminating the soft limit of how many agents you can have. 

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Agent Gateways Unlock Speed and Remove Limits 

In summary, the new Agent Gateways feature is a game-changer, offering faster execution, greater flexibility, and the ability to manage an unlimited number of agents. Say goodbye to the former constraints and embrace the next evolution of endpoint management with Recast Software. 

The post Taking Endpoint Management to the Next Level: Introducing Agent Gateways  appeared first on Recast Software.